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Introduction
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Resources
Committee Portal
Accreditation Timeline
Criterion Committees:
Criterion 1
Criterion 2
Criterion 3
Criterion 4
Criterion 5
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The Higher Learning Commission Criteria
for Accreditation and Operational Indicators
Criterion Five: Engagement and Service
As called for by its
mission, the organization identifies is constituencies and serves
them in ways both value.
Core Component 5A.
The organization learns from the constituencies it serves
and analyzes its capacity to serve their needs and expectations.
Examples of Evidence:
- The organizations commitments
are shaped by its mission and its capacity to support those commitments.
- The organization practices periodic
environmental scanning to understand the changing needs of its constituencies
and their communities.
- The organization demonstrates attention
to the diversity of the constituencies it serves.
- The organizations outreach programs
respond to identified community needs.
- In responding to external constituencies,
the organization is well-served by programs such as continuing education,
outreach, customized training, and extension services.
Core Component 5B.
The organization has the capacity and the commitment to engage
with its identified constituencies and communities.
Examples of Evidence:
- The organizations structures
and processes enable effective connections with its communities.
- The organizations co curricular
activities engage students, staff, administrators, and faculty with
external communities.
- The organizations educational
programs connect students with external communities.
- The organizations resources-physical,
financial, and human-support effective programs of engagement and
service.
- Planning processes project ongoing
engagement and service.
Core Component 5C. The organization demonstrates its responsiveness
to those constituencies that depend on it for service.
Examples of Evidence:
- Collaboration ventures exist with other
higher learning organizations and education sectors (e.g. K-12 partnerships,
articulation arrangements, 2+2 programs).
- The organizations transfer policies
and practices create an environment supportive of the mobility of
learners.
- Community leaders testify to the usefulness
of the organizations programs of engagement.
- The organizations programs of
engagement give evidence of building effective bridges among diverse
communities.
- The organization participates in partnerships
focused on shared educational, economic, and social goals.
- The organizations partnerships and contractual agreements
uphold the organizations integrity.
Core Component 5D.
Internal and external constituencies value the services the organization
provides.
Examples of Evidence:
- The organizations evaluation
of services involves the constituencies served.
- Service programs and student, faculty,
and staff volunteer activities are well-received by the communities
served.
- The organizations economic and
workforce development activities are sought and valued by civic
and business leaders.
- External constituencies participate
in the organizations activities and cocurricular programs open to the public.
- The organizations facilities
are available to and used by the community.
- The organization provides programs
to meet the continuing education needs of licensed professionals
in its community.
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