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Introduction
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Committee Portal
Accreditation Timeline
Criterion Committees:
Criterion 1
Criterion 2
Criterion 3
Criterion 4
Criterion 5
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Phoenix
College Dental Hygiene Program
Program
Goals Assessment Plan 1999-2001
Goal 1: Provide an educational program which
meets the standards of the Commission on Dental Accreditation of the
American Dental Association.
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Method
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Expected
Results
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When
Conducted
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Responsibility for
Assessment
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Audience for
Results
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Clinical Competency Evaluation
(Objective Structured Clinical Exam)
(OSCE)
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100% pass
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End of each
semester
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Faculty
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Faculty, Administration, Advisory Comm., DDS community
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Mock Boards/Test Cases
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90% pass on first attempt
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Sp. 1st yr., Fall/Spring of Senior year
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Faculty
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Faculty, Students
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Employer Surveys
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See Goal #5
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Every 10 years
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Director
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Faculty, Administration, Advisory Comm.
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Graduate Surveys
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See Goal #5
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Annually
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Director
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Faculty, Administration, Advisory Comm.
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Patient Satisfaction Surveys
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See Goal #2
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ongoing
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students
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all faculty, admin. adv. comm..
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See Program Competencies Assessment Plan
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cont. improvement
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ongoing
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all faculty
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advisory comm.., faculty, adm.
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See data on Quality Assurance
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cont. improvement
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ongoing
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committee on
quality assure.
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advisory board, faculty, administration
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ADA Commission on Dental Accreditation self study
and site visit
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1-2 suggestions, 1 commendation
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December 2001
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DH Faculty
Administration
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Faculty, Administration, Students, Graduates, Advisory
Comm.
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North Central Accreditation
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Improvement in College Student Outcomes Assessment
Plan
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Every 10 years Oct. interim report
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Faculty, Administration
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Faculty, Administration, Graduates, Advisory Comm.
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Data and changes made as a result of the
assessment process
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Change in WREB criteria in 1999 resulted in change
in Test Case criteria
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Spring 2000-Clinical DH trial OSCE was conducted
on the Senior class and resulted in additional educational
experiences in caries detection on radiographs and chart entries.
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Fall/Spring 2000-01 Test Case Result: only 2 students failed
test cases this year
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Fall/Spring 00-01OSCE in Junior class: more practice needed
with Initial Data Base information
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Fall/Spring OSCE 00-01 in Senior class: more practice needed
with radiographic interpretation more practice with radiograph
interpretation
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Program Competencies Assessment Plan helped coordination
of full and part time faculty and clinical lab associates
and required all faculty to continually monitor the Course
and Program Competencies
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Excellent results on patient satisfaction surveys
Patient satisfaction survey: students felt that data from
patients was “more credible” than data from faculty
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Quality Assurance committee met 2 x’s this
year and developed a plan of action for our department
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Spring OSCE result: marked improvement in radiographic interpretation
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Exhibit
2a cont’d
Goal 2. Educate students
who will demonstrate ethical and professional conduct with patients/clients
and who will successfully complete written and clinical board examinations
necessary for licensure.
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Method
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Expected
Results
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When
Conducted
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Responsibility for
Assessment
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Audience for
Results
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Patient Satisfaction Surveys
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50% return – overall rating of “4”
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Throughout the year
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Clinical Faculty, Students
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Faculty, Administration, Students, Advisory Comm.
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Results: National Board
Examination
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100% pass rate
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Summer
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Director
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Faculty, Administration, Students
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Results: Regional Board Examination
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100% pass rate
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Summer
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Director
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Faculty, Administration
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Oral Exit Program Interview
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90% positive
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Annually in spring
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Dental Hygiene Advisory Board Members
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Faculty, Administration, Advisory comm..
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Student Self Assessment
and clinic notebook
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Mean evaluation 90%
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Spring, 1st year;
Spring/Fall, 2nd year
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Course Instructor, Clinical Faculty
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Faculty, Administration, Students
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Program Portfolio of Program Competencies
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minimum standards
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started Sp. 2001
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all faculty
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faculty, adv. comm.., adm.
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Data and changes made as a result of the
assessment process
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1999-PC ranked 5th in nation in 1999
National Board Examination; 100% pass rate in Regional Board
Examination
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Fall 99-students were given more clear picture
as to what was expected of them on their self assessment assignment
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Spring 2000 As a result of the scores on the 2000
National Boards, faculty will continue to facilitate student
study for National Board Exams, (ranked 47th in
nation; top 24% of schools)
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Sp.2001- College Program Review resulted in recommendation
that the clinic receptionist salary be a Fund One salaried
employee and not Fund 2 ( fund 2 results from patient fees
and student lab fees) Also recommended that an OSHA line
be designated for employee infection control materials. Acting
President will follow up on these recommendations with the
Dean of Instruction.
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Fall and Spring 2000-01-students self assessment
of their clinical abilities were more thoughtful and clear,
faculty felt that this was a result of more emphasis on self
assessment in school and after they graduate
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Sp. 01 National Board Results: one failed, ranked 36th
in nation, top 24%. Consider adding the Board Review (elective
course) to Spring 02 schedule
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Sp.01- 100% pass rate on the clinical WREB board
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Academic years 99-00, 00-01, excellent results
on the patient sat. surveys
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Faculty held first meeting with students regarding
Program Portfolio, faculty teams were established with all
full time faculty responsible for 6 students
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As a result of the oral exit interview conducted in May of
2000 the following changes were made in the DH Program: reduce
focus group time in the Sp. semester of the senior year, in
the fall, review policy for dismissal from the Program, conduct
in service for part time faculty, and continue to calibrate
instructors in 1st and 2nd year clinic
2001 results revealed: strengths; students feel they received
a well rounded education, good patient experiences, well prepared
for boards and diagnosis and assessment in clinic is excellent;
weaknesses: too much paperwork, more prepared for expenses
in the spring of the senior year, practice management class
needs to be revised, and application for boards was received
too late
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Exhibit
2a cont’d
Goal 3: Establish a curriculum which meets the needs of the dental
community, serves the oral health needs of a culturally-diverse community,
and which incorporates current dental hygiene trends and technology.
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Method
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Expected
Results
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When
Conducted
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Responsibility for
Assessment
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Audience for
Results
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Admissions Criteria
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Maintain diverse student population at
a 20% minimum
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Spring
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Dental Hygiene Advisory Committee
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Faculty, Administration, Dental Hygiene Advisory
Board
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Monitor Student race/ethnicity
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Maintain diverse student population at minimum
20%
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Fall
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Director
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Faculty, Administration, Dental Hygiene Advisory
Board
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Monitor number of enriching clinical experiences
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Students participate in 5 service-learning activities
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Fall/spring
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Senior Clinic Coordinator
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Faculty, Administration, Students, Dental Hygiene
Advisory Board
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Dental Hygiene Student Oral
Exit Interview
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90% positive response on Competency #13
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Spring
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Director
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Faculty, Administration, Students, Dental Hygiene
Advisory Board
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Job Placement
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100% placement of all students placed
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Fall
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Director
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Faculty, Dental Hygiene Advisory Board
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Student Course Evaluations
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90% positive
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Completion of all courses
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Director, Faculty
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Faculty, Administration
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Complete Curriculum Revision
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Maintain dynamic curriculum plan
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Summer 1999
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Dental Hygiene Faculty
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Faculty, Administration, Students, Dental Hygiene
Advisory Board
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Prevention Course Assignment
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Students participate in 2 service-learning activities
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Fall
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Course Director
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Faculty, Advisory Board
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Community Oral Health
Course Assignment
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Students participate in 5 service-learning activities
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Spring
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Course Director
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Faculty, Advisory Board
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Caring Hands
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40-50 homeless children are provided dental hygiene
care by volunteers
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Spring
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Students, Faculty Advisor
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PC Administration, Advisory Board
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Employer Survey
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Every 5 years
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Director
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Faculty, Administration, Advisory Board
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Grad Surveys
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95% positive response
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Fall
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Director
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Faculty, Administration,
Advisory Board
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Az. Jurisprudence Exam
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100% pass rate
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Spring
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Practice
Management
Instructor
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Faculty, Ad. Board, Administration
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Exhibit
2a cont’d
Goal 3, cont’d
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Data and changes made as a result of the
assessment process
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Fall 2000 implementation of the revised curriculum
with a plan in place to monitor and assess the new curriculum
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Fall 2000- as a result of the growing geriatric
population, 1 of the 5 service learning activities was required
to be with a geriatric community based group
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Fall 2000- ave GPA for incoming class was 3.97
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Fall 2001- ave. GPA for incoming class was 3.9
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Fall 2000-01 race and ethnicity monitoring revealed
that a more diverse group of students is entering dental hygiene
at PC
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Sp. 2000 oral exit interview revealed that students
thought they got a good education, that faculty needed more
calibration, and that the faculty needed “new blood”
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F/S 2000-02 course evaluations of competencies
showed that the majority of students felt that they learned
over 95% of the course competencies at a 4 level (a great
extent) Some changes may need to be made in the Head and Neck
course
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Sp. 2000-01 Caring Hands Clinic was sponsored by
SADHA and over $8000.00 of dentistry to 45 homeless children
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F/S Enriching Clinical Experiences attended by
senior DH student received very positive comments on evaluations
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Fall 2000-Gaduate Surveys revealed that over 90%
of the surveys returned thought that they learned what they
needed for private practice
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Employer Surveys revealed that employers are very
satisfied with our graduates (low return rate)
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No students graduating from the Program received
a grade of less than C in any course
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Evidence supports no major changes to be made in
the Program’s curriculum at this time
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100% passed J. P. exam in Practice Management
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Exhibit
2a cont’d
Goal 4: Promote professional and personal excellence
among students, faculty and staff, and encourage life-long learning.
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Method
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Expected
Results
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When
Conducted
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Responsibility for
Assessment
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Audience for
Results
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Monitor number of faculty who maintain membership
in professional organizations
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All Dental Hygiene faculty members
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Annually, Fall DHI and II meetings
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Director
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Faculty, Administration
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Monitor number of students who maintain membership
in professional organizations
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All students
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Annually, October
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Director
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Faculty, Administration
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Monitor number of students conversion rates through
ADHA report
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90%
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Annually, November
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Director
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Faculty, Administration
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Monitor National and Local meetings attended by
faculty
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95-100% participation in local session; 90% participation
in national meetings
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Annually - local dental hygiene session; Every 2 years –
national session
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Director
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Faculty, Administration
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Monitor faculty/students positions in professional
organization
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increase # of graduates in leadership positions
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Fall
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SADHA Advisor, Director
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Faculty, Administration
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Patient Satisfaction Surveys
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90% positive
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Ongoing
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Faculty, Students
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Faculty, Students
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Chart Audits
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90% positive
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Ongoing
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Faculty, Students
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Faculty, Students
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Data and changes made as a result of the
assessment process
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Curriculum vitae from all faculty revealed that
all but 1 faculty member is a member of ADHA
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All students responding to the graduate survey
stated that they are a member of ADHA
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3 faculty members have been Presidents of ASDHA
6 recent graduates have established leadership
roles in the State Hygiene Association
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National Meetings-all full time faculty have attended
a National Conf. in the past year
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Patient satisfaction surveys revealed that clients
are very satisfied with the care that they have received in
the clinic
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Chart Audits by students and faculty have shown
some improvement in all areas, faculty suggested more detail
for perio. charting on the chart audits.
Faculty have randomly selected charts for audit
at the end of every semester, in the fall, improvement was
needed in many area, in the spring, improvement in all areas
had been noticed
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2001 classes were dismissed to allow all students
and faculty to attend the ASDA annual convention
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Graduates celebrating 5,10,15, 20,25 year graduation
anniversaries were sent letters inviting them to participate
in CHP programs and on-line courses
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Class pf 2000” 17 out of 23 converted to active membership
on the ADHA
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Exhibit
2a cont’d
Goal 5: Provide respectful, innovative, creative
and active classroom/lab instruction through faculty who are current
in advanced teaching methodologies and use of media.
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Method
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Expected
Results
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When
Conducted
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Responsibility for
Assessment
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Audience for
Results
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Graduate Surveys
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75% return
90% positive
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Annually, Fall
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Director
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Faculty, Administration, Dental Hygiene Advisory
Board
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Monitor faculty attendance at workshops and faculty
development through Curriculum Vitae
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1 workshop annually
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Throughout the year
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Director
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Faculty, Administration, Students
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Faculty Evaluations
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90% positive
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Completion of selected courses
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Course instructor
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Faculty, Administration
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Faculty Teaching Portfolios
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All Dental Hygiene faculty create/ maintain a port-folio
for reflective evaluation
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Every 3 years
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Director and faculty
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Administration
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Changes made in the program as a result of
the assessment process
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Teaching portfolios have been developed for 1 faculty member:
Karen Christen
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Evaluations at the end of the year revealed that
students were very happy with the interactive materials developed
for the radiography, head and neck, and periodontics classes
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Two full time faculty attended ADEA faculty development
workshops in March 2001
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