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Criterion 5

Counseling Assessment Practices

Aside from our student intake forms which provide demographic information for us to analyze the students' use of the Counseling Department and Career Center, both areas conduct periodic usage and student satisfaction type surveys.

The Counseling Department uses a department feedback form which we are revising to get at students' learning outcomes from receiving counseling services.  The transformation to a learning outcomes survey is still in development.  Our satisfaction survey isn't being used this year because of the revision.

In the Career Center, we administer satisfaction surveys for the employers and the students who attend the career fairs.  The student intake survey asks 5 brief questions about students' purpose for attending and their preparation for attending the fair.  The student evaluation form asks the students what they learned from the career fair experience, what they might need help with , and an evaluation of their preparation for the fair.  They are short and easy to complete because the "traffic" is so mobile, moving in between classes, etc.  On the employer end, we administer an intake form to get a sense of the types of  business they represent, the types and number of jobs they currently have open, etc.  After the fair, employers complete an evaluation of the career fair; it is a satisfaction survey of the fair, the facilities, the quality of the student contacts, etc.

All data form whatever source is analyzed and we use it to try to make improvements for services when possible.