How do I start my Blackboard course?

Step 1: Find Your MEID and Password

• You will use your Maricopa Enterprise ID (MEID) to login to Blackboard.
• Go to My.maricopa.edu to discover your MEID.
• Click the “First Time Users Start Here” button.
• Follow the steps in the MEID Account Wizard to retrieve your MEID, set your challenge questions and choose a new password.
• Problems retrieving your MEID? Call the 24x7 Blackboard Help Desk at 1-888-994-4433.
• NOTE: You will use the Student Personal Administration Tool to manage your password.

Step 2: Configure Your Browser

• Before using Blackboard, there are a few changes you should make to your browser of choice (Internet Explorer 7 or Mozilla Firefox).
• If you use Internet Explorer 7, go to this website and follow the steps in the document.
• If you use Mozilla Firefox, go to this website and follow the steps in the document to.

Step 3: Login to Blackboard

• Go to the Blackboard Login page.
• Use your MEID and password to login.
• You will be directed to the My Institution tab. Your courses will display under the My Courses area.
• If your course is not listed, check the start date on your receipt or online. Courses are not available until your instructor sets the course availability.

Step 4: Update Your Email Address

• In order to communicate with your instructor and classmates via email, it is critical to update your email address in Blackboard. The default email address is invalid.
• Follow these steps to update your email address:
• At the My Institution tab, click the Personal Information link under Tools (located on the left hand side of the page).
• Click the Edit Personal Information link.
• Update the email address field.
• Click Submit.

Step 5: Enter Your Course

• To enter your course, click on the hyperlinked course title under My Courses.
• When you enter the course, you will see a course menu on the left hand side. Use the course menu to navigate your course.
• You should read over the welcoming announcements and thoroughly review both the course syllabus and the course schedule.

Step 6: Troubleshooting

• I can’t find my MEID.
• Call 1-888-994-4433, the 24x7 Blackboard Help Desk.
• There are no classes listed once I login.
• You may be trying to access a course that is not available. Faculty control the start date of courses.
• Your course may have been cancelled due to low enrollment. You can check on the class status by going to the class schedule. If your course/section is listed, it is still available. If your course is not on the list, it may have been cancelled. Please call Admission and Records to verify the course status (602.285.7777).

Blackboard Student Guide and Help Materials

· You can get instructions on how to use Blackboard tools from within Blackboard itself.  From the Course Tools area of the course menu, click on User Manual for online instructions.

· Use the online resources available from Maricopa’s Blackboard and the 24x7 Help Desk.

· View and print the Blackboard 7.1 Student Guide.